Isac88 Terms and Conditions – Complete Platform Usage Guide

1Introduction and Acceptance of Terms

Welcome to isac88. By registering an account, accessing, or using any part of the isac88 platform — whether through the website isac88.fun or our official mobile app — you hereby agree to be bound by all Terms and Conditions set out in this document. If you do not agree with any provision herein, you are required to cease using our platform immediately.

Isac88 reserves the right to modify, add, or amend any part of these Terms and Conditions at any time without prior notice. Changes take effect immediately upon being published on the website. It is your responsibility to review this page periodically to ensure you are always aware of the latest version of the applicable terms.

2Eligibility and Account Registration

To register and use isac88 services, you must meet all of the following eligibility requirements without exception:

• You must be 18 years and above on the account registration date.
• You must be located in a geographical area that legally permits participation in online gambling activities.
• You are not restricted or prohibited from using gambling services for any legal or regulatory reason.
• You are registering an account for your own personal use and not on behalf of any third party.
• The information you provide during registration is true, accurate and complete.

Each individual is only permitted to hold one (1) active account at isac88. Opening multiple accounts — whether using different names, email addresses, phone numbers, or bank card details — is a serious violation of these Terms and Conditions. isac88 reserves the right to suspend or terminate all detected duplicate accounts, including any balances held within them, without prior notice.

Identity Verification (KYC)

Isac88 adheres to Know Your Customer (KYC) procedures as part of our commitment to security and fraud prevention. All members are required to complete identity verification before their first withdrawal is processed. Required documents include a valid copy of your national identity card (MyKad) and proof of current address. The KYC process is typically completed within 24 business hours.

3Deposit and Withdrawal Policy

Isac88 offers a wide range of safe and convenient payment methods for Malaysia members. All transactions are processed through channels protected by 256-bit SSL encryption to ensure the security of your financial information.

Deposit

• The minimum deposit is RM 30 per transaction.
• Accepted deposit methods: FPX, Maybank2u, CIMB Clicks, Public Bank, RHB, Touch 'n Go eWallet, GrabPay and other supported digital wallets.
• Deposits are processed automatically and your account balance is updated within 1–5 minutes after successful bank verification.
• Isac88 does not charge any processing fees for deposits. However, your bank or e-wallet provider may apply their own charges.
• Failed or incomplete deposits must be reported to the support team within 24 hours with proof of transaction.

Withdrawal

• Minimum withdrawal is RM 50 per application.
• Withdrawals can only be made to a bank account that has been registered and verified under the same member's name.
• Withdrawals are processed within 30 minutes to 3 working hours after KYC verification is completed.
• The maximum daily withdrawal amount is RM 50,000 for standard accounts and can be increased for VIP members.
• Isac88 reserves the right to request additional documents for withdrawals exceeding RM 10,000 as a standard security measure.

4Bonus and Promotion Terms

Isac88 offers a variety of exciting promotions for both new and existing members from time to time. All bonuses and promotions are subject to the specific terms stated on the relevant promotions page. The following general terms apply to all bonus types at isac88:

• All bonuses are subject to rollover (wagering) set before a withdrawal is permitted.
• The welcome bonus is eligible to be claimed once only by each new member.
• Members are not permitted to claim more than one bonus simultaneously unless explicitly stated in the promotion terms.
• Isac88 reserves the right to void any bonus obtained through illegitimate means, including the use of multiple accounts or promotion abuse.
• Unused bonuses will expire automatically after the specified period.
• Isac88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

5Platform Usage Rules

By using the isac88 platform, you agree to comply with all of the following rules at all times. Violation of any of these rules may result in the suspension or permanent termination of your account.

Strictly Prohibited Activities

• Use of automated software, bots, scripts, or other methods to access or exploit the isac88 platform.
• Any form of fraud, manipulation of game results, or collusion between players.
• Attempts to hack, breach or disrupt the security of isac88 systems.
• Money laundering or using illegally obtained funds to make deposits.
• Promotion abuse includes registering multiple accounts to claim bonuses repeatedly.
• Sharing your account login credentials with others or allowing another person to use your account.

6Account Security and Password

Your account security is a shared responsibility between isac88 and you as a member. isac88 continuously invests in advanced security infrastructure, including 256-bit SSL encryption, two-factor authentication (2FA) and real-time transaction monitoring. That said, you also play an important role in keeping your own account secure.

• Use a strong, unique password — combine uppercase letters, lowercase letters, numbers and symbols.
• Never share your password with anyone, including isac88 support staff.
• Enable two-factor authentication (2FA) for an extra layer of security on your account.
• Log out of your account after every session, especially when using a shared device.
• Report to the isac88 support team immediately if you suspect your account has been accessed without authorisation.

Isac88 shall not be liable for any losses resulting from a member's negligence in safeguarding their own login credentials. Any reported unauthorised access will be investigated and appropriate action will be taken based on the findings.

7Responsible Gaming

Isac88 deeply cares about the well-being of every member. We believe gambling should remain a fun and entertaining activity and should never become a source of financial stress or personal hardship. To that end, isac88 provides a range of tools to help you play responsibly.

• Daily/Weekly/Monthly Deposit Limit: Set your personal deposit limit to manage your spending.
• Loss Limit: Set the maximum amount you are willing to lose within a given period.
• Session Time Limit: Set a maximum playing time for each login session.
• Temporary Self-Exclusion: Take a break from the platform for 24 hours, 7 days, or 30 days based on your needs.
• Permanent Self-Exclusion: Option to permanently self-exclude from all isac88 services.

If you or someone you know is experiencing gambling-related issues, we encourage you to seek professional help. Visit the Responsible Gaming us for more information and available support resources.

8Platform Intellectual Property and Content

All content on the isac88 platform — including but not limited to logos, brand names, interface design, text, graphics, images, software code, and databases — is the exclusive property of isac88 and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publicly display or commercially exploit any content on the isac88 platform without prior written consent from isac88 management. Use of the isac88 brand name or logo for advertising or promotional purposes without authorisation is strictly prohibited.

9Liability Limitations and Disclaimers

Isac88 provides the gaming platform on an "as-is" basis. While we strive to ensure the platform operates without interruption at all times, we cannot guarantee that the platform will always be free from technical errors, service disruptions, or unplanned downtime.

10Account Termination and Fund Return

Members may close their isac88 account at any time by contacting our customer support team. Before closing your account, ensure all eligible balances have been withdrawn. Any remaining balance in a voluntarily closed account will be returned once all conditions have been met.

Isac88 reserves the right to suspend or terminate a member's account without prior notice under the following circumstances:

• Violation of any provision within these Terms and Conditions.
• Fraudulent activity or suspicious behaviour detected by our monitoring systems.
• Providing false or misleading information during registration or the KYC process.
• Requests from relevant authorities based on legal or regulatory requirements.

11Applicable Law and Dispute Resolution

These Terms and Conditions are governed and interpreted in accordance with applicable laws. Should any dispute arise between a member and isac88 that cannot be resolved through amicable negotiation, both parties agree to engage in an alternative dispute resolution (ADR) process before initiating any formal legal action.

Members with complaints or disputes relating to the isac88 platform are encouraged to contact our customer support team first. We are committed to addressing every complaint seriously and within a reasonable timeframe — typically within 3–5 working days for standard complaints.

12Contact Us

If you have any enquiries, concerns, or feedback regarding isac88's Terms and Conditions, our team is ready to assist you at all times through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the corner of the platform.
• Support Email: [email protected]
• Telegram: Follow isac88's official channels for the latest updates and quick assistance.

We value your trust in isac88 and are always committed to providing the best, safest and most responsible gaming experience for all members in Malaysia.